Proximity services are becoming a crucial part of marketing. The saturation of most industries and the competition to get your voice heard over your competitors is forcing marketing techniques to adopt a smarter approach.
Cross-channel marketing and customer service are essential for brands and businesses in today’s technology-driven society. Customers and clients are using multiple platforms and devices to access your services. Whether it’s email, social media, chatbots or telephone communication, customers will expect a seamless experience.