Cross-channel marketing and customer service are essential for brands and businesses in today’s technology-driven society. Customers and clients are using multiple platforms and devices to access your services. Whether it’s email, social media, chatbots or telephone communication, customers will expect a seamless experience.
In today’s digital climate, more customers than ever are relying on online services to purchase products and services. Digital disruption is not new. Consumer have been opting for digital platforms the birth of online shopping in 1994. In fact, the UK spend more online than any other countries, therefore, creating a cohesive digital customer experience with great UX and UI, is crucial.
The voice-first market has finally taken off and, as a result, voice-powered apps have become hugely popular within the app stores. Google Home and Amazon Echo have accelerated the adoption of voice-powered technology and it is slowly being integrated into our everyday lives.
Voice-powered tech has rapidly evolved in recent years, yet integration with mobile apps is still in its infancy. There are a handful of applications which are ahead of the curve and leading the way for voice-command integrations. We’ve drawn up a list of the five best voice-powered apps available to download now or in the near future…
Mobile technology continues to evolve at an astronomical rate and as smartphones become even more advanced, mobile marketers must keep up with brand new strategies.
App marketing has completely changed over the past couple of years but, at its core, is still centred on acquiring new app users and keeping them engaged.
Digital Transformation is becoming imperative for all businesses, from the small to the enterprise. What's not clear to many business leaders is what digital transformation actually means for their organisation.
Our latest infographic highlights the challenges and benefits of digital transformation. Is your company part of the 90% which isn't fully digital yet?
For sports teams and organisations, providing a great experience for fans is everything. Developing a mobile app will enhance the match day experience and take fan engagement to a whole new level.
An app has the ability to bring changes to the field that extend beyond the existing match day experience, delivering a next level fan experience.
Being a sports fan is one of the most illogical things a person can do, yet simultaneously it can be one of the most rewarding. As a Liverpool fan, my entire life I’ve endured the ups and downs of 11 men I’ve never met, and who share no real connection with me other than the fact that for 90 minutes a week I want them to kick a ball into a net more times than 11 other men.
FECKK... No not Father Ted, but rather the Fan Engagement Conference Kilkenny. FECKK, hosted by Sportego, brings together various speakers and delegates from around the Sports Industry to discuss the best ways sports teams can engage and connect with their fan base and, how this affects their business.